Last updated: January 2024
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Smile n Fly Holidays LLP, concerning your access to and use of the website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.
When you book a holiday or service with us, you agree to the payment terms specified in your proposal. A deposit is typically required to secure your booking, with the balance due before travel. Prices are subject to availability and can change before a booking is confirmed.
Cancellation policies vary depending on the specific services, hotels, and airlines booked. We will clearly communicate these policies in your booking proposal. Smile n Fly Holidays LLP is not responsible for non-refundable deposits retained by third-party vendors.
It is your responsibility to ensure you have the correct travel documents, including passports, visas, and health certificates, for your journey. While we offer visa assistance services, we cannot guarantee visa approvals and are not liable for any travel disruptions caused by invalid documentation.
Smile n Fly Holidays LLP acts as an agent for airlines, hotels, tour operators, and other travel service providers. We are not liable for any injury, damage, loss, delay, or irregularity that may be caused by the defect of any vehicle, or the negligence or default of any company or person engaged in conveying the passenger or carrying out the arrangements of the tour.
In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at Kritesh@smilenflytravel.com.